Special Arrangements for Operating Hours and Pre-Orders under Adverse Weather Conditions
Special Arrangements for Operating Hours and Pre-Orders under Adverse Weather Conditions
During Typhoon Signal No. 8 or Black Rainstorm Warning:
All branches will open as usual from 10:00 a.m., except for the following locations*, where operations will be suspended. Customers are advised to collect orders as scheduled.
*The affected stores: Discovery Bay Plaza branch, MTR Mong Kok East branch, MTR Quarry Bay branch, MTR Central branch, MTR Exhibition Centre branch, Sai Kung branch & Taikoo Shing Cityplaza Eslite Spect branch. Orders placed with these branches will be redirected to alternative pick-up locations.
During Typhoon Signal No. 9 or above:
All branches will be closed. All orders will be automatically deferred by one day. (If the severe weather signal remains in force for two consecutive days, collection will be deferred by two days, and so forth.)
Once confirmed by successful payment(s), orders cannot be cancelled or amended. Should there is any change on collection date:
For Click & Collect orders: Please email cs@a-1bakery.com.hk 2 working days prior to collection, during office hours.
For order(s) placed at physical store(s): Please contact or visit the ordering branch 2 working days prior to collection, during business hours.
Remarks: As adverse weather conditions may cause unforeseen disruptions to our operations, our Company may still adjust as necessary. We kindly recommend that in the event of severe weather, customer(s) may refer to our official social media platforms and website for the latest announcements before collection.
We apologize for any inconvenience caused and thank you for your support of A-1 Bakery.